CAMPERVANS/CARAVANS: Site Rules, Policies and FAQs

 

SITE RULES – CAMPERVANS/CARAVANS

PLEASE NOTE THAT WE ARE A FAMILY SITE AND HAVE A QUIET TIME OF 11PM. GUESTS WHO BREACH THIS RULE WILL BE ASKED TO LEAVE WITHOUT REFUND.

 

  • No Noise Between 11pm and 8am. 
  • All Guests Must Check In Upon Arrival (not after setting up)
  • No Group Bookings
  • Pets Must Be Kept On A Lead and Supervised By An Adult AT All Times
  • Fires/BBQs Must Be Raised Off The Ground
  • Portable Speakers/Loud Speakers are not Permitted
  • No Commercial Vehicles
  • Children Must Be Supervised At All Times
  • Generators Are Not Allowed
  • No Twin Axle Caravans

Management reserve the right to refuse entry or cancel booking during your stay in the event of any of the above or if we feel that the comfort of other guests is put at risk.

 

PAYMENT, CANCELLATIONS AND DEPOSIT POLICIES

Upon booking you will be charged a 50% deposit. This is a non refundable deposit.

The remaining balance must be paid in full at check in.  Please do not ask staff to allow access to the site without full payment as refusal may offend.

If you cancel your booking within 14 days of your arrival Or if you do not show for your booking, you will be charged the full amount. 

Covid 19 - If your booking needs to be cancelled due to government restrictions on travel you will be offered an alternative date.

 

CHILDREN

Children are the responsibility of their parents/guardians at all times.

 

RUBBISH

To help the environment please recycle all glass, cardboard and household refuse in the appropriately marked bins. Please help keep our site clean and tidy, littering is forbidden anywhere on the site (this includes cigarette butts). Our bins are located in our car park area.

 

GENERAL/LIABILITY

All vehicles/caravans/personal items are parked/left on site at the owners own risk. The management accept no liability for loss or damage while you are parked on the site.

 

Campervan/Caravan FAQS

Q.What time is Check in/Check Out?

 Campervan/Caravan - Check in: 1pm. Check out: 12pm

Q.Is there electric hook up included?

Yes electric hook up is included

Q. Are dogs allowed?

Yes in the camping and campervan areas. Once they are kept on a lead at all times and supervised by an adult. However Dogs on the restricted list such as Rottweilers etc. are not permitted on site.

Q. Are campfires/bbqs permitted on site?

Yes but only if they are raised off the ground in a purpose built device and supervised by an adult

Q. Are your showers and toilets open during covid.

Yes they are open. If possible we recommend to use your own shower and toilet facilities due to covid.

Q. Can I book over the phone?

No. We only accept bookings through our website.

Q. Is there a campers kitchen?

Yes. There are 2 gas hobs, 2 sinks, a freezer, seating and small supply of cutlery, plates, cups, pots, pans etc. We recommend you bring your own equipment

Q. Is there a fridge?

There is no fridge available for campervan/caravan guests

Q. Is there a games room/playground?

Yes. Fusball, Air Hockey, Pool and Playground

Q. Can I pitch beside my friend?

We do not reserve individual pitches. There are 15 bays available and guests choose their own location after checking in. 

Q. Are awnings allowed?

Yes they are allowed if they fit on your pitch and are included in the price